It all starts with the migration request. The process of migrating your site to Managed WP starts with submitting a migration request. Just fill out the form and provide admin level access to your current live site, as we will need the ability to install plugins for the most efficient migration method. Alternatively, if the site is locally developed or currently offline, you have the option to supply a backup and we’ll take it from there.

NOTE:

As always, we recommend updating all themes and plugins first in order to ensure the migration is as successful as possible.

Notes about migration requests.

During this process, there are certain things to keep in mind regarding our migration service:

We won’t bring over backup, caching, or security plugins, as we handle those things for you and they would be considered redundant on the Managed WP platform!

We do not take the site live, this means we will not point DNS, set up SSL, or configure CDN during the migration process. This is because we highly recommend that you or your team perform a thorough QA of the site before taking it live. If you have any questions regarding these items, our team of experts is here to help!

The migration service is not offered if your site is already on Managed WP. This means we will not move it away from Managed WP Rocks or move it to another owner or plan on Managed WP Rocks. We’ve built tools to make cloning sites on Managed WP Rocks a breeze, check out some of our cloning help docs!

We cannot schedule times for migrations. If you’re in a crunch, we do offer expedited migrations, which have an 8 business hour guarantee!

Our team gets to work...

Once submitted, the request will be added to our work queue and one of our migration experts will jump on it as soon as possible. We will use the information you provided in order to access your live site’s WordPress dashboard.

From there, we will kick off the migration for you, the process may take up to 3 business days, we can process an expedited request for an additional charge to be completed sooner.

We wrap up the migration and notify you.

When the process is complete, we will compare the live site with the freshly copied site on Managed WP Rocks and ensure everything looks awesome! In the event that something is out of place or not working as it should, our experts will troubleshoot in order to pinpoint the exact issue. Sometimes this does mean we have to deactivate plugins or change the primary theme on the migrated site, but we will never update any plugins or themes, unless you requested our managed hosting service.

We will give you all the information on any issues we encounter and recommendations on how to resolve those issues. Once we are all set, we will send you a response letting you know your site is ready to go, explain how exactly you can access the site, and even throw in some steps on how to quickly take the site live.